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Major Donor Cultivation Playbook: How to Build a Donor Cultivation Plan

What donor cultivation is, what goes in a cultivation plan, and five practices for moving a major donor toward a gift.

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What Is Donor Cultivation?

Donor cultivation is the planned work of building a relationship with a prospective major donor before you ask for a gift. A gift officer learns what the donor cares about, brings them closer to your organization's work, and times the ask so it fits the donor's interests and capacity. Cultivation comes before the gift, and stewardship follows it.

A donor cultivation plan puts that work in writing, so everyone on the team knows who the donor is, what comes next, and when the ask will happen.

What Goes in a Donor Cultivation Plan

Copy this template into the donor's CRM record or a shared document for each major prospect.

PartWhat to write
The donorName, giving history, and connection to your organization
What they care aboutThe programs, people, or results they mentioned in discovery
Capacity and targetA gift range and the project the gift would fund
The teamThe gift officer, plus the dean, physician, artist, or program leader who will join
Next three movesEach planned contact, who leads it, and a target date
MaterialsThe case for support, proposal, or reports the donor will see
The askWho will ask, for how much, for what, and when
After the giftWho owns stewardship and what the donor will hear first

Review the plan after every move, and set the next three moves before you log the meeting as done.

Five Practices for Cultivating Major Donors

1. Personalize every contact

Major prospects receive many requests, so generic outreach is easy to ignore. Shape each contact around what the donor told you in discovery: the program they asked about, the people they want to meet, and the results they want to see.

On Ovrture, each donor gets a personal website that gathers video, downloadable materials, and the campaign priorities that match their interests in one place.

2. Let engagement guide the next move

What a donor reads and returns to tells you what to bring to the next meeting. Note which materials the donor asks about, forwards, or comes back to, and plan the next move around them.

Ovrture can alert a gift officer when a prospect opens their site. It reports how many times the donor opened it and how long they stayed, and a session recording plays back each visit.

3. Bring stewardship into cultivation

The best prospects for a major gift are often people who have already given. Showing a prospect what earlier gifts accomplished is one of the strongest cultivation moves you have, so share impact reports, endowment reports, and stories from the people your donors support while you cultivate.

Ovrture connects the report that honors one gift to the proposal that asks for the next, so the next ask can build on results the donor has already seen.

4. Coordinate every channel

Donors hear from you through visits, email, events, and printed pieces. Record every contact in one CRM record, so the donor hears one consistent story from everyone on your team.

A personal donor website gives the team one place to send the donor between visits.

5. Update the plan as you learn

A donor's interests and timing change. When they do, change the plan and the materials with them.

Ovrture lets you update content quickly and test new messages, far faster than reprinting a case statement or proposal.

How to Measure Cultivation

Track the plan as well as the gift:

  • Moves completed on schedule
  • Time from the first visit to the ask
  • Proposals accepted, and each gift compared with its target
  • Engagement between visits, such as how often the donor opens their materials

Where Ovrture Fits

Ovrture turns the data in your CRM into a personal website for every major donor, from the report that honors one gift to the proposal that asks for the next, at a scale any team can carry.

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Questions

What is donor cultivation?
Donor cultivation is the planned work of building a relationship with a prospective donor before asking for a gift. It includes discovery visits, tours, meetings with program leaders, and updates shaped to the donor's interests. The goal is a gift that fits what the donor wants to accomplish and what they are able to give.
What is a donor cultivation plan?
A donor cultivation plan is a written plan for one prospect. It records what the donor cares about, a target gift and project, the team involved, the next planned contacts with dates, and who will make the ask and when.
How long does major donor cultivation take?
There is no standard length. It depends on the size of the gift, the donor's connection to your organization, and their timing. Write target dates into the cultivation plan and revisit them after every contact.
What is moves management?
Moves management is the practice of planning and tracking each contact with a prospective donor. Each contact is a "move" that brings the donor closer to a gift, and each one is logged with its outcome and the next step.
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